Battery problems hewlett-packard primary HELP?

battery problems hewlett-packard primary HELP?
my battery on my laptop doesnt work. i went to control panels. then power options and it recognizes the battery and says its online or whatever but it has a X over the battery it says the battery is a hewlett-packard primary. chemistry : lion. manufacturer:hewlett-packard . name: primary. please help me if you know whats wrong.
Laptops & Notebooks - 1 Answers
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1 :
If still under warranty, bring it to your manufacture have it replace.

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